Understanding Chatbots

You may have come across the term chatbots, but what are they and why they are a great opportunity. Well, a chatbot is actually a service that is powered mainly by the rules. Other times, a chatbot can be powered by artificial intelligence. This chatbot service can be interacted with through an interface.

This service could consist of different kinds of things that can range from functional all the way to the fun ones. It is possible to have it live on chat products such as text messages, Telegram, slack and even Facebook messenger and so on.

Today, businesses have got online trees, even though many people don’t like them. It is much easier to use the text based kind of response because it is faster. Sometimes it is even possible to chat live.

Visualizing chatbot may not be easy. If you want to buy something online, then you go to a website and browse through till you find what you want so as to make the purchase. If such a website has a bot, all you have to do is send a message on Facebook where you state what it is you want and Instead of browsing hundreds of items, you will only have a conversation with the bot making it more like what happens at the retail shops.

Buying items isn’t the only place bots can be applied. There are areas such as weather, grocery, news, life advice, finance, scheduling and so on where you can use them. There are so many possibilities when it comes to bots.

Its importance

You may be wondering why anyone should use a bot. It is cool and the technology is quite advanced and it is worth the effort. Chatbots are quite a great opportunity today.

The reason why it is so important to use chatbots is due to the fact that many people today prefer using messenger apps than social networks. People use messaging apps than the social media today and this is a great turning point. This makes messaging apps future platforms and they will be important in the further development of bots.

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